At Bavas Collections, we are committed to protecting your personal information and safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website or making a purchase from us. By accessing our website or completing a transaction, you agree to the practices described below.
When you visit our website, place an order, or contact us, we may collect certain information such as your name, email address, phone number, billing and shipping address, and other details required to complete your purchase. We also collect information related to your orders, including items purchased, order value, and transaction details. Payment information entered during checkout is processed securely by Razorpay, our trusted payment gateway partner. Razorpay may collect and process your payment data in order to complete the transaction, but we do not store or have access to your card numbers, UPI IDs, CVV, or bank details at any time.
We may also gather certain technical information automatically when you browse our website, such as your IP address, device details, browser type, and browsing activity. Cookies and similar tracking technologies may be used to enhance your shopping experience and help us understand customer preferences.
The information we collect is used to process and deliver your orders, send order confirmations and updates, provide customer support, improve our website and services, and, if you choose to subscribe, send you promotional messages or offers. Your data may be shared only with trusted third parties such as delivery partners, payment processors, customer support tools, or analytics providers, and only for purposes that help us operate our business. We do not sell, trade, or misuse your personal information in any way.
We take data security seriously and use industry-standard measures such as SSL encryption, secure servers, and restricted access to ensure your information remains protected. While we strive to keep your data secure, no online transmission is completely risk-free, but we do everything reasonably possible to safeguard it.
You have the right to access, update, or request deletion of the personal information we hold about you, subject to applicable legal requirements. You may also opt out of marketing communications at any time. If you wish to exercise any of these rights, you can contact us at the email or phone number provided below.
We retain customer information only for as long as necessary to fulfill orders, comply with legal or accounting obligations, and provide customer service. Our website may contain links to external sites, and we are not responsible for their content or privacy practices. We also do not knowingly collect information from children under the age of 18.
This Privacy Policy may be updated periodically, and any changes will be posted on this page with a revised “Last Updated” date. If you have any questions or concerns about our privacy practices or the way your information is handled, please feel free to contact us.
